Effective Date: March 2026
At Bonibi Case, we aim to provide a secure and seamless shopping experience. This Payment & Delivery Policy explains how payments are processed and how orders are delivered.
1. Payment Methods
We accept secure online payments through Stripe, one of the world’s leading payment processors.
Accepted payment methods may include:
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Other payment methods supported by Stripe
All payments are processed securely through Stripe’s encrypted infrastructure.
2. Payment Security
Your payment information is handled with the highest level of security.
- We do not store full credit card details on our servers
- All transactions are encrypted using industry-standard SSL technology
- Payment data is processed directly by Stripe in a secure environment
3. Payment Authorization
When you place an order:
- Your payment method will be authorized and charged immediately
- You will receive an order confirmation email after successful payment
If a payment is declined or fails, your order will not be processed.
4. Fraud Prevention
To protect our customers and our business, we reserve the right to:
- Review orders for potential fraud or unauthorized activity
- Request additional verification if necessary
- Cancel or refuse orders that appear suspicious
If your order is flagged, we may contact you for confirmation.
5. Order Processing and Handling
After payment is successfully completed:
- Orders are processed within 1–3 business days
- You will receive a shipping confirmation once your order has been dispatched
6. Delivery Methods
We offer the following delivery options:
🇺🇸 Domestic Shipping (United States)
- Standard Shipping (USPS): Free — 6–10 business days
- Express Shipping (FedEx): $24.90 — 3–4 business days
🌍 International Shipping
- Standard International Shipping: $18.90 — 6–11 business days
7. Delivery Timeframes
Delivery times include:
- Processing time: 1–3 business days
- Shipping time: Based on selected method
Please note that delivery times are estimates and may vary due to:
- Carrier delays
- Weather conditions
- Customs processing
- High-demand periods
8. Failed or Returned Deliveries
If a delivery fails due to:
- Incorrect or incomplete address
- Customer unavailability
- Refusal of delivery
The package may be returned to us.
In such cases:
- Reshipping costs will be the customer’s responsibility
- Original shipping fees are non-refundable
9. International Orders
For international shipments:
- Customers are responsible for customs duties, taxes, or import fees
- These charges are determined by the destination country
Bonibi Case is not responsible for customs delays or additional charges.
10. Order Tracking
Once your order is shipped:
- A tracking number will be provided via email
- You can track your shipment through the carrier’s website
11. Contact Information
If you have any questions about payments or delivery, please contact us:
Bonibi Case
332123 Lindero Canyon Rd Suite 104
Westlake Village, CA 91361
Email: support@bonibicase.com
You may also use the contact form available on our website.
