Privacy Policy

Effective Date: April 2026

At Bonibi Case, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit bonibicase.com, place an order, contact us, sign up for our newsletter, or interact with our website in any other way.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you use our website, place an order, submit a contact form, or subscribe to our newsletter, we may collect information such as:

Full name
Billing address
Shipping address
Email address
Phone number
Payment-related details
Order details
Any information you provide through our contact form or customer support requests

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website or source
Pages visited
Time spent on pages
General usage and interaction data
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and service-related messages
Respond to your questions and customer service requests
Improve our website, services, and customer experience
Send newsletters or marketing emails if you subscribe
Prevent fraud, abuse, or unauthorized transactions
Comply with legal obligations

3. Payment Information

Payments made on our website are processed through secure payment providers. We do not store complete credit card or sensitive payment details on our servers unless required as part of a secure and compliant payment process. Payment information is handled through the payment technologies integrated into our e-commerce system.

4. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies, grouped into the following categories:

Strictly necessary cookies — required for core site functionality (cart, checkout, session, security). These cannot be disabled.
Analytics cookies — help us understand how visitors use our website (Google Analytics). Set only with your consent where required by law.
Marketing cookies — used to measure advertising effectiveness and show relevant ads (Meta Pixel). Set only with your consent where required by law.

You can control cookies through our cookie consent banner and your browser settings. Disabling cookies may affect certain website features.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter, we may use your email address to send:

Product updates
Promotions
New arrivals
Brand news
Marketing messages

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@bonibicase.com.

6. Sharing of Information

We do not sell your personal information for monetary consideration. We share your information only when necessary with trusted third-party service providers that help us operate our business. See Section 13 below for the full list of providers.

We may also disclose information if required by law, legal process, or to protect our rights, property, or safety.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described below:

Order and transaction records — 7 years after the order date, as required by US tax and accounting regulations.
Customer account and support communications — up to 2 years after your last interaction with us.
Newsletter and marketing subscriptions — until you unsubscribe or request deletion.
Website analytics data (Google Analytics) — 14 months, after which it is automatically deleted.
Cookies — duration varies by cookie type; session cookies are deleted when you close your browser, persistent cookies expire between 1 day and 24 months.

Once the applicable retention period expires, we will delete, anonymize, or securely archive your personal information unless a longer retention period is required by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal information. We honor these rights for all customers, regardless of location, where technically feasible:

Right to access — request a copy of the personal information we hold about you
Right to rectification — request correction of inaccurate or incomplete information
Right to erasure — request deletion of your personal information (“right to be forgotten”)
Right to data portability — receive your data in a structured, commonly used, machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing
Right to restrict processing — request we limit how we use your data
Right to withdraw consent — where processing is based on consent, withdraw it at any time
Right to opt out of marketing communications — unsubscribe from our newsletters at any time

To exercise any of these rights, contact us at support@bonibicase.com or through our contact form. We will respond within 30 days. Verifying your identity may be required before we can process your request.

10. Legal Bases for Processing (EU/EEA/UK)

If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal information based on the following legal grounds under the General Data Protection Regulation (GDPR):

Performance of a contract (Art. 6(1)(b)) — to process and fulfill your orders, handle payments, manage shipping and returns, and provide customer support.
Legitimate interests (Art. 6(1)(f)) — to prevent fraud, secure our website, improve our products and services, and maintain business records.
Consent (Art. 6(1)(a)) — to send marketing emails, set non-essential cookies, and use analytics and advertising tracking technologies. You may withdraw your consent at any time.
Legal obligation (Art. 6(1)(c)) — to comply with tax, accounting, consumer protection, and other applicable laws.

11. Additional Information for EU/EEA/UK Residents

International data transfers. Bonibi Case is based in the United States. When you use our website from the EU/EEA or UK, your personal information is transferred to and processed in the United States. We rely on the following safeguards for these transfers:

EU-US Data Privacy Framework (DPF) — where our service providers are certified, including Google (for Google Analytics) and Meta Platforms.
Standard Contractual Clauses (SCCs) — incorporated into our agreements with processors such as Stripe, Resend, and DigitalOcean.

No EU representative. Given our limited exposure to the EU market, Bonibi Case has not appointed an Article 27 representative in the European Union. You may contact us directly at support@bonibicase.com for any GDPR-related inquiry, and we will respond promptly.

Right to lodge a complaint. If you believe our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence. A list of EU supervisory authorities is available at edpb.europa.eu/about-edpb/about-edpb/members_en.

Minimum age. If you are located in the EU/EEA or UK, you must be at least 16 years old to provide us with personal information or make a purchase without parental consent.

12. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

Categories of personal information we collect. In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

Identifiers (name, email address, postal address, phone number, IP address)
Commercial information (order history, purchase preferences)
Internet or other network activity (browsing behavior, interactions with our website)
Geolocation data (approximate location derived from IP address)
Inferences drawn from the above (preferences, characteristics)

Sources. Directly from you, automatically from your device, and from our service providers.

Purposes. See “How We Use Your Information” above.

Disclosure. We disclose the categories above to the service providers listed in Section 13 to perform services on our behalf.

Your California rights:

Right to know what personal information we collect, use, and disclose
Right to delete personal information we have collected
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information
Right to limit use of sensitive personal information
Right to non-discrimination for exercising your rights

“Do Not Sell or Share My Personal Information.” Bonibi Case does not sell personal information for monetary consideration. However, our use of third-party advertising cookies (such as Meta Pixel) may constitute “sharing” under the CCPA. To opt out, adjust your cookie preferences on our website or email us at support@bonibicase.com.

To exercise any California right, contact us at support@bonibicase.com. We will respond within 45 days.

13. Third-Party Service Providers

We share personal information with the following categories of service providers, each bound by contractual confidentiality and data protection obligations:

Stripe, Inc. — payment processing (United States)
DigitalOcean, LLC — website hosting (United States)
Resend, Inc. — transactional email delivery (United States)
Google LLC (Google Analytics) — website analytics (United States)
Meta Platforms, Inc. (Pixel) — advertising and conversion tracking (United States)
Asendia USA — international shipping and fulfillment (United States / European Union)

Each provider processes personal information only to the extent necessary to perform its services and is contractually prohibited from using it for its own purposes.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

15. Children’s Privacy

Our website is not intended for children under the age of 13 (or under 16 in the EU/EEA/UK), and we do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us so we can delete it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or legal requirements. Any updates will be posted on this page with a revised effective date.

17. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Bonibi Case
332123 Lindero Canyon Rd Suite 104
Westlake Village, CA 91361

Email: support@bonibicase.com

You may also reach us through the contact form available on our website.